Payment Policy

Payment Policy

Last Updated: September 20, 2026

At MoraIron, we are committed to providing a secure, simple, and transparent checkout experience.

Accepted Payment Methods

We accept the payment methods displayed as available during checkout. Depending on your location and device, available payment options may include major credit and debit cards and other supported electronic payment methods.

All orders must be paid in full before they can be processed or shipped. We do not currently offer cash-on-delivery or payment after delivery unless specifically stated at checkout.

Payment Authorization

When you place an order, your payment method will be submitted for authorization. Your order will only proceed once the payment has been successfully authorized.

If your payment is declined, please verify that your:

  • Card information is entered correctly
  • Billing address matches your payment information
  • Card has sufficient available funds
  • Bank allows online and international transactions where applicable

If the issue continues, please contact your bank or payment provider for assistance.

Payment Security

Payments are processed through secure third-party payment providers. MoraIron does not directly store your complete credit or debit card information.

Payment information submitted during checkout is handled by the applicable payment provider in accordance with its security and privacy practices.

Order Verification

To help protect our customers and our business from unauthorized transactions, certain orders may be subject to additional verification.

In some cases, we may contact you to confirm order, billing, shipping, or payment information before fulfillment.

Orders that cannot be reasonably verified may be delayed or cancelled, and any eligible payment will be refunded in accordance with our policies.

Pricing and Currency

Product prices and the applicable transaction currency are displayed on our website and during checkout.

Your bank or card issuer may apply currency conversion fees, international transaction fees, or other charges depending on your payment method and location. These charges are determined by your financial institution and are not controlled by MoraIron.

Taxes and Additional Charges

Applicable taxes, shipping charges, or other required fees will be displayed during checkout when applicable.

MoraIron offers Free Standard Shipping on eligible orders, as described in our Shipping Policy.

Pricing Errors

We make reasonable efforts to ensure that all prices displayed on our website are accurate.

If an obvious pricing, promotional, or technical error affects your order, we may contact you before fulfillment to provide the correct information and available options.

If an affected order cannot be fulfilled, the applicable payment will be refunded.

Refunds

Approved refunds are generally issued back to the original payment method used for the purchase whenever possible.

After a refund has been issued, the amount of time required for the funds to appear in your account depends on your bank, card issuer, or payment provider.

For complete information regarding eligibility for refunds, returns, exchanges, damaged items, and cancellations, please review our Return & Refund Policy.

Duplicate or Unauthorized Charges

If you believe you have been charged more than once or notice a transaction you do not recognize, please contact MoraIron Customer Support as soon as possible.

Please include your order number and relevant transaction details so that we can review the issue promptly.

Chargebacks and Payment Disputes

If you experience an issue with your order or payment, we encourage you to contact MoraIron Customer Support first so that we can review the matter and work toward an appropriate resolution.

Nothing in this section limits any rights you may have through your bank, card issuer, payment provider, or applicable law.

Contact Us

If you have questions about a payment, charge, refund, or transaction, please contact:

MoraIron Customer Support
Email: MoraIron@support.com
Phone: +1 (503) 994-6667
Business Address:
12540 SW Leveton Dr
Tualatin, OR 97062
United States